Capabilities of AICMS
AICMS (All India Claim Management Solution) empowers all stakeholders — insurers, surveyors, brokers and insured individuals — with tools to manage the entire claim lifecycle with ease, transparency and efficiency.
Key Features
Claim Managements Service
Streamline the entire insurance claim lifecycle — from initiation and survey to assessment, reporting and final dispatch.
On Demand (Reports/ILA/LOR) Generation
Generate customized reports like ILA and LOR instantly as per your format.
Detailed status with Files Access
Track every claim stage and securely access related documents and attachments.
Customized MIS Reports
Tailored MIS reports based on business and client-specific requirements.
Live Location Tracking
Monitor field surveyors in real-time using GPS-based location tracking.
Role/Rights Management
Control access and permissions based on roles across the system.
API Integration
Easily integrate with third-party systems via secured APIs.
360° System View
Full visibility with access logs and claim lifecycle insights.
Data Monitoring & Control
Manage and monitor system data flow and user activity efficiently.
Financial System Integration
Connect seamlessly with financial software for billing and reporting.
Dispatch Module
Automate document dispatch with tracking and delivery confirmation.
Integrated Utilities
Includes date printing, file conversion tools, distance calculator and more.
Email Modules
Send notifications, alerts and documents through built-in email features.
Mobile Application
Access all core features via a secure mobile app on the go.
Customizable Platform
Adapt the system to meet evolving business and client requirements.
Comprehensive Claim Data
Store and manage all data related to claims in one place.
Secure Cloud, Web & Mobile
Enterprise-grade security across all platforms — web, cloud and mobile.
Eliminate Data Redundancy
Avoid duplication from email and multiple channels through automation.
Office Automation Enabled
Simplify routine tasks with built-in office automation tools.
Real-time Claim Tracking
Get instant updates on claim progress and current status.
How It Works
Claim Intimation
Email/SMS/Call/Online
Claim assigned to a qualified surveyor for prompt inspection and assessment initiation.
Survey Execution
Job Inspection
Claim survey involves site visit, evidence collection and report submission for processing.
ILA/LOR/Followup/MIS
Assessment and Invoicing
Involves loss assessment, document collection, coordination and claim tracking through MIS.
FSR Assessment/Invoicing
Assessment/Invoicing
Generate reports and invoices based on assessments for accurate billing.
Dispatch/Email/MIS
Delivery
Dispatch documents, email and update MIS for tracking and reporting.
How Benificial for Our Clients
Our claim management system empowers brokers with real-time access to claim updates, detailed summaries, downloadable reports and live visibility into documents, emails and photographs—all through a secure web portal. It simplifies their workflow and enhances client service efficiency.
Web Portal Access
Brokers can securely log in to the system via web application.
Live Claim Tracking
View real-time status updates and progress of all assigned claims.
Detailed Claim Summary
Access comprehensive summaries with key details and statuses.
Custom MIS Downloads
Download customized MIS reports as per your requirement.
Live Photos & Documents Access
Instantly view uploaded claim photos and documents.
Integrated Email & Reports
Access email history and final reports in one place.
Client Claim Logging
Clients can log claims anytime without broker intervention.
Document Upload Facility
Clients upload documents, instantly notifying claim owners.
Real-time Notifications
Receive alerts for updates, uploads and communications.
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